Terms of Use

Last updated: 18 September 2026

1. About these terms

By using FolioTree (the website at foliotree.co.uk, the web app, the Android app, and related materials we provide), you agree to these Terms of Use. If you do not agree, please do not use FolioTree.

Nothing in these terms affects any rights you have under applicable consumer law, including UK law where it applies to you.

2. Who we are

FolioTree is the name of our genealogy product. FolioTree is provided by FolioTree Limited, a company registered in England and Wales (company number 17466819). Our registered office is 128 City Road, London, EC1V 2NX. In these terms, “FolioTree” refers to the product and related services; “we”, “us” and “our” refer to FolioTree Limited as the provider and contracting party.

3. What FolioTree is

FolioTree is genealogy software that helps you view and edit family-tree information on your own device. It is available as a web application and an Android application.

FolioTree stores genealogy information on your device. There is currently no FolioTree user account and no subscription. A paid FolioTree Premium tier is planned as a one-off purchase (not a subscription), but Premium is not currently offered for sale; separate purchase terms will apply when it becomes available.

FolioTree helps you record, organise and research genealogical information. FolioTree does not guarantee that information entered, imported or displayed is historically accurate.

4. Your genealogy data and backups

FolioTree stores your family-tree information locally on the device where you use the app—in browser storage on the web, or in the Android app’s local storage. We do not maintain a server copy of your tree, and we cannot remotely recover genealogy data that exists only on your device if it is deleted, lost, or no longer accessible (for example after clearing site or app data, losing a device, or using a different browser without a backup).

Local-first design gives you control, but it also means you should take backups seriously. We recommend keeping regular FolioTree backup files and/or GEDCOM exports in places you control, especially before major imports, tree replacements, device or browser changes, or other operations that could disrupt your data. Do not treat a single device or browser installation as the only copy of irreplaceable research.

Making backups is a practical responsibility that goes with local storage. Recommending backups does not affect any rights you have under applicable consumer law.

5. Appropriate use

You agree to use FolioTree lawfully and respectfully. You must not misuse the software—for example by attempting to interfere with its operation, circumvent reasonable technical limits, or use it in a way that harms others or infringes their rights.

You are responsible for how you use exported files, shared information, and any optional features (such as opening a web search with details from your tree).

6. Your genealogy information and media

You remain responsible for the genealogy information, photographs, and other material you choose to enter, import, or attach in FolioTree. You should only add or use material you are legally entitled to use, and you should consider whether it is appropriate to record or share information about living people.

We do not claim ownership of your family-tree content or your photographs. You keep your rights in that material, subject to the technical need for the app to process and store it on your device so FolioTree can function.

7. GEDCOM and interoperability

FolioTree supports importing and exporting GEDCOM files and FolioTree backup files. Other genealogy products may interpret or support GEDCOM data differently. Where interoperability matters to you, review imported or exported information and keep backups before major import or replace operations.

We do not promise perfect compatibility with every genealogy application or every variation of GEDCOM file.

8. Software availability and changes

Like any software, FolioTree may occasionally contain faults. We work to fix issues and improve the product, but we do not guarantee that FolioTree will always be uninterrupted, error-free, or available on every device or browser.

We may release updates, changes, or improvements to the web app, Android app, or marketing site. Compatibility requirements (such as supported browser or Android versions) may evolve over time. We do not promise permanent availability of any particular feature or platform.

When Premium or other paid features are introduced in future, they will be described at the point of purchase; these terms do not govern payment or refunds for products that are not yet on sale.

9. Third-party services

FolioTree may link to or open third-party services—for example when you choose an optional web search. Third parties have their own terms and privacy practices. We do not control their content, availability, or how they handle information you send them.

10. Intellectual property

FolioTree owns or licenses the FolioTree software, branding, website and app design, and other original materials we provide. You may use FolioTree for your personal genealogy in line with these terms. You must not copy, reverse engineer, or misappropriate our software or branding except as allowed by law.

11. Our responsibility and limits

We provide FolioTree with reasonable care and skill. If we fail to meet a legal obligation to you, you may have remedies under consumer law (see section 12).

To the extent permitted by law, FolioTree is not responsible for loss or harm that results solely from circumstances outside our reasonable control (such as widespread internet outages or failures of third-party services we do not operate), or from actions you take for which FolioTree is not at fault (such as deliberately deleting local data where FolioTree is not at fault, or sharing exports in ways that cause you loss). Where a FolioTree software defect caused or materially contributed to a loss, this does not exclude our responsibility.

Nothing in these terms excludes or limits our liability where it would be unlawful to do so—for example for death or personal injury caused by our negligence, or for matters where UK consumer law does not allow exclusion or limitation.

12. Your consumer rights

If you are a consumer in the United Kingdom, you have statutory rights in relation to digital content and services.

If FolioTree does not meet the standards required by applicable consumer law, you may be entitled to the remedies that law provides. Nothing in these terms affects those rights.

If you believe FolioTree has not met its legal obligations, please contact FolioTree support so we can try to help. You may also have the right to use dispute-resolution or court remedies available under applicable law.

13. Changes to these terms

We may update these Terms from time to time. The “Last updated” date will show when they were revised. If a change materially affects your rights or how FolioTree is provided, we will take reasonable steps to bring the change to your attention—for example on this page or in the app when you next use FolioTree.

If you continue to use FolioTree after updated terms are published, you use FolioTree on the basis of the updated terms. If you do not agree to an update, you should stop using FolioTree and rely on your own backups of any data you wish to keep.

14. Governing law

These terms are governed by the laws of England and Wales. If you are a consumer, you may benefit from mandatory protections of the laws of the part of the United Kingdom (or another country) where you live, and nothing in this section is intended to deprive you of those protections where they cannot be waived by contract.

If a dispute cannot be resolved informally, courts in England and Wales may hear claims relating to these terms, subject to any mandatory rules on where consumers may bring proceedings.

15. Privacy and contact

How we handle personal information is set out in our Privacy Policy.

Product questions: Contact FolioTree support or see our Support page.

Privacy questions: Contact us about privacy.